Privacy Policy
Privacy and Communications Policy
Protecting your private information is our priority. This Privacy and Communications Policy applies to Crosspoint Church, including the website located at crosspoint.church, and governs the collection, use, protection, and communication of personal information.
By using the Crosspoint website, participating in church programs, registering for events, or subscribing to church communications, you consent to the practices.
Personal Information
Crosspoint may collect personally identifiable information, including name, mobile phone number, email address, mailing address, communication preferences, subscription information, billing and credit card information for purchases, registrations, or donations, and other information voluntarily provided through registrations, forms, or inquiries.
We may also collect demographic information that is not unique to you, such as: age and gender.
We may gather additional personal or non-personal information in the future as needed to support church ministries and services.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected when you use our website, including IP address, browser type, domain names, access times, referring website addresses.
This information is used to: Operate and maintain the website, improve service quality, generate website usage statistics, and support security and administration functions.
Public Information
If you voluntarily disclose personal information through public message boards or similar public features on our website, that information may be collected and used by others.
How We Use Information
Crosspoint uses personal information to: Operate and maintain church services and websites, process registrations, purchases, donations, and transactions, respond to inquiries and requests, administer communication programs, coordinate participation in church ministries, events, and activities, conduct surveys and gather feedback, provide information about church services, ministries, programs, and events, and deliver updates based on your interests and communication preferences.
Email Communications
Crosspoint Church may send email communications regarding church news, worship services, ministry activities, events, registration reminders, volunteer opportunities, and other ministry-related information.
Email communications are based on your subscriptions, participation, registrations, inquiries, or communication preferences.
Sharing of Information
Crosspoint does not sell, rent, or lease customer lists or contact information to third parties. We do not share contact information with third parties or affiliates for their own marketing or promotional purposes.
We may share information with trusted service providers and partners who perform services on our behalf, including communication delivery and administration, statistical analysis, email distribution, postal mail services, customer support, registration and event management, and delivery services.
These providers may use information only to provide services for Crosspoint and must maintain the confidentiality of that information.
Disclosure Required by Law
Crosspoint may disclose personal information when required by law or when we believe disclosure is necessary to comply with legal obligations or legal process, protect and defend the rights or property of Crosspoint, and protect the safety of users, staff, volunteers, or the public.
Security of Information
Crosspoint uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.
Current systems used to help secure and administer information include Shelby Systems, eSpace, Church web forms, and communication platforms.
While we take reasonable measures to safeguard personal information, no electronic system can guarantee complete security.
Children Under Thirteen
Crosspoint collects personally identifiable information from children under the age of thirteen for ministry-related purposes such as: Children's Ministries, Preschool programs, and Childcare programs.
If you are under thirteen years of age, you must obtain permission from a parent or guardian before using this website.
Parents or guardians with questions regarding our data collection practices may contact us using the information provided below.
Third-Party Services and Accounts
Crosspoint may allow users to connect church accounts with third-party services.
By connecting your account to a third-party service, you acknowledge that information may be shared according to the privacy settings of those third-party services.
Users may disconnect third-party accounts at any time by updating account settings or logging out of the connected service.
Email Opt-Out
You may stop receiving optional email communications by: Clicking the unsubscribe link included in applicable emails or wmailing info@crosspoint.church. Opting out of optional email communications does not prevent delivery of necessary communications related to an active registration, transaction, or requested service.
Updating Preferences
You may update your contact information or communication preferences by contacting Crosspoint Church. Please note that opting out of one communication channel does not automatically change your preferences for other communication channels.
External Websites
Crosspoint encourages users to review the privacy practices of any external websites accessed through links on our website. Crosspoint is not responsible for the privacy practices or content of external websites.
SMS Terms & Conditions and Privacy Policy
Terms & Conditions
By subscribing, you have provided Crosspoint Church with consent to send you text messages (SMS & MMS) regarding alerts, event reminders, new content, and requests for volunteer and donation support. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.
Opt-out Information
If you wish to stop receiving text messages (SMS & MMS) from Crosspoint Church, reply “STOP” to any message you have received from us. You may also stop text messages by calling us at 850-678-4411 or emailing us at info@crosspoint.church.
Help & Support
Reply “HELP” to any text messages (SMS or MMS) you have received from Crosspoint Church to receive contact information and opt-out instructions. You may also contact us by phone at 850-678-4411 or email at info@crosspoint.church.
Supported Carriers
This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.
Privacy Policy
We respect your privacy and will not distribute your mobile phone number to any third parties.
Policy Updates
Crosspoint may periodically update this Privacy and Communications Policy to reflect operational, legal, or ministry-related changes. Users are encouraged to review this policy periodically for updates.
Contact Information
Crosspoint Church
Attn: Director of Operations
214 Partin Drive South
Niceville, FL 32578
Phone: 850-678-4411
Email: info@crosspoint.church
Questions, concerns, or requests regarding this policy may be directed to the contact information above.
This consolidated policy supersedes prior standalone privacy and communications policies.
Effective Date: April 14, 2019
Updated: October 8, 2026